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Motability FAQ's


Do I have to be the driver of my new Motability vehicle?

No, lots of Motability customers do not drive. The Motability scheme allows you to have up to three named drivers, so your car could be driven by a family member, friend or carer.

Can I part-exchange my car?

Yes, it is possible for a new customer starting a lease with Motability to trade-in a vehicle. Our Motability team will be able to talk you through this and offer you a price for your vehicle subject to our terms and conditions.

How much does it cost to lease a new car through the Motability scheme?

Depending on which vehicle you choose, you will exchange all or most of the higher rate mobility part of your weekly disability allowance for the course of your three-year lease. Other parts - such as the care component - remain completely untouched and you will continue to receive them as normal.

There are three pricing options to choose from. Some cost less than your weekly allowance, others cost the same as your weekly allowance, and some require an Advance Payment. And don't forget, when you lease a car through the Motability Scheme, insurance, breakdown cover, servicing and maintenance, tyre and windscreen replacement, MOT and road tax are all included in the worry-free package, so all you need to budget for is fuel.

Are there any electric vehicles on the Motability scheme? 

There's currently a range of electric type vehicles on the Mobility scheme, including Plug-in Hybrid, Self-Charging Hybrid, Mild Hybrid and 100% Electric.

If you lease your first fully electric vehicle, then Motability will arrange and cover the standard cost of a home chargepoint and its installation, or give you access to the bp pulse network of over 9,000 public chargepoints.  For more information, here's a link to our blog - Motability Scheme’s Free Home Charging Point Offer!

What options do I have at the end of my car lease agreement?

You have three options available to you at the end of your lease agreement:

  • Lease another car through the Motability Scheme for the next three years
  • See if you can keep your current car longer
  • Return your car and have mobility allowance reinstated

What cars are available at Nil Advance Payment?

We have a selection of vehicles with no advance payment required. Visit our Motability offers page to view them all.

What is the Motability New Vehicle Payment?

Motability introduced the New Vehicle Payment in February 2022 to provide financial assistance for the rising cost of new cars caused by global shortages. 

This payment, which is currently valued at £750, applies to both cars and Wheelchair Accessible Vehicles (WAVs).

Am I eligible for the Motability New Vehicle Payment?

If you place an order for your first vehicle by the end of 2023, you will be entitled to receive this payment upon receiving the new vehicle. For those who were enrolled in the Scheme prior to 1 January 2022, the payment will be available when obtaining their next vehicle.

When is it paid?

For those who qualify for the Motability New Vehicle Payment, there are two ways to receive it.

The first option is to have the payment sent directly to the dealer to help offset the cost of your Advance Payment. If your Advance Payment exceeds £750, you will be responsible for paying the difference to the dealer. However, if your Advance Payment is less than £750, you will receive the remaining balance after you have taken delivery of your new vehicle.

The second option is to have payment sent directly to you. If you do not choose to have your New Vehicle Payment sent to your dealer, payment will be sent to you in full a few weeks after you have received your new vehicle.

Benefits of the Motability Scheme

  • Insurance cover

  • Up to 3 named drivers

  • A new car every three years

  • Tyre repair and replacement, windscreen repair, MOT’s and road tax

  • Full breakdown assistance, Servicing and maintenance

  • A range of adaptations, many at no extra cost

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