Welcome to Griffin Mill

Griffin Mill Garages Ltd are your premier dealer for new cars and approved used cars in South Wales.

Our location - just north of Cardiff, off the A470, allows us to service Cardiff, Newport, Pontypridd, the South Wales Valleys and Bridgend.

Griffin Mill Garages Ltd are an official dealership for Peugeot, SkodaKia, Fiat and Nissan, and approved aftersales centre for Renault.

What Our Customers Say

With regard to the purchase of my ‘Sportage’ August 2007 I can say that my dealings with Mr. Fitzgerald (Sales) could not be faulted — here was a gentleman with the traditional skill of simple customer care paramount in his dealing. It is good to see your company has not lost the real philosophy of traditional service. Mr Howard

Mr Howard

My previous letter to Griffin Mill Garages Ltd was rather acerbic with a pinch of humor to soften the criticisms it contained. What a revelation yesterday! Wow! I'd bought my Kia Rio in for a warranty service check and pre-arranged a courtesy car. A pleasant young man dealt with all the paperwork, all of which had been assembled in advance; checking my driving licence and insurance details and handed me the key of the diminutive Peugeot 107. All in ten minutes flat. What a feisty little motor. Very easy to drive, comfortable and nippy and without any extraneous gizmos or gadgets to worry about. I drove my next door neighbor to Nant Ddu for lunch, which she paid for. (Was it the aftershave or am I a centenarian Lothario?) It was then time to return to Upper Boat to collect my Kia Rio. It had been thoroughly checked and tested and any loose bits torqued up. The lady who was dealing with the paperwork disappeared only to return a few minutes later with a bottle of Glen Moray. Many thanks for that. I shall indulge in an occasional small libation. I don't think the bottle will outlast the Kia Rio though. All in all, a good experience of a well run and caring organisation. I shall be looking for a new and slightly larger vehicle later in the year so that my geriatric Jack Russell can join his geriatric owner in some luxury. Naturally we shall head straight to Griffin Mill Garages Ltd. My grateful thanks to you and please would you be so kind as to post this epistle where all the staff involved can read it. A big well done from me! Mr Smith

Mr Smith, Aberdare

Dear Mr Griffin, My car received it's 2nd service yesterday with you and I have to say how pleased I was with the overall service/experience I received. Nadine and the team were very knowledgeable/helpful and pleasant to deal with. I appreciate that customer facing roles are very demanding and not always pleasant. I have been on the receiving end of poor service from other garages in the past and I just wanted to thank the team. Kind regards, Nichola Pugh

Nichola Pugh

Staff have been very polite, informative, helpful and supportive. They keep me updated. Showroom clean and airy, range of cars excellent so I could try lots out before picking one, staff advised other things that may help me also. Fab! Mrs Protheroe

Mrs Protheroe, Barry

I am writing to ask you to thank your service receptionists on my behalf for their help in sorting out a recent problem with my car which was 13 days out of Manufacturer's Warranty. I had called the Skoda Customer Care number myself to ask could they help with resolving the problem (a rattle in the tailgate and nearside passenger front door) which had developed, the vehicle is one owner has full service history with Griffin Mill and covered only 18,000 miles. Skoda were less than helpful, which surprised me, given the publicity they promote. So I decided to call your garage in the hope I could get some help. I know some of your front desk service team from my visits for service and recently an MOT, and explained the problem, Roger asked if I could bring the car in that afternoon and if the rattles could be fixed quickly then there would be no charge and carried out under your goodwill programme. I brought the Skoda Fabia in, and one of your technicians looked at the trouble, took the car away and returned a short time later with the rattles fixed. Absolutely brilliant. Other members of your service team also very worthy of a mention are Theresa and Kai. I would like them to know how helpful they are. Other dealerships could learn a lot from your policy. I will recommend Griffin Mill to friends and family. Thank you. Finally as we plan to keep the Skoda Fabia for another year or longer given the low mileage can I purchase an extended warranty with you, I would be interested in finding out which that might cost and the level of cover provided if available. Mr Simove

Mr Simove, Pentyrch