Welcome to Griffin Mill.

Griffin Mill Garages Ltd are your premier dealer for new cars and approved used cars in South Wales. We are an official dealership for PeugeotKia, Fiat and Nissan, and approved aftersales centre for Renault.

Why choose us?

Having been an established dealer for over 50 years, you can be sure that when it comes to purchasing your next car, we know what we are talking about.

Over those years, we have built a great reputation, consistently being recognised by all of our brands for our exceptional customer service and outstanding achievements.

Many of our staff in all departments have more than 20 years experience so you can be sure that not only do we understand your requirements, but that the person you have been dealing with has the knowledge and expertise.

Find us?

We are just north of Cardiff - off the M4 and A470 - which allows us to service Cardiff, Newport, Pontypridd, the South Wales Valleys and Bridgend.

What Our Customers Say

Dear Mr Griffin,

Just a very short note to congratulate you on selling a great product (Fiat 500S) and having a quality salesman to sell it to us, Gary Owens!

Unusual nowadays; he always did what he said he would do and did it on time! His product knowledge was extensive and he was not overpowering or 'pushy', and being related to sales all my life, I think that is also a great asset and he was also enjoyable to be with!

We mentioned to Gary that I had had Aston Martin's for the last 15 years or so and can say with conviction that my experience at your showrooms was more enjoyable and professional than the Aston Martin dealerships; and I don't say that lightly.

Well done to you and very well done to Gary.

Kind regards,

Catherine Morris and Andy Walker

... read more Catherine Morris and Andy Walker

Dear Mr Griffin

I would like to take this opportunity to give praise where praise is fully due in respect of my first ever new car purchase with Griffin Mill.

I have just received my ŠKODA Octavia and have been dealing with Mr Lee Hanney from day one, he was working within the ŠKODA department when I first met him and he has now moved to Nissan but has followed my order progress through to the end.

From the first point of contact Lee has been friendly, professional, clear and precise in his guidance through the purchase of my car. I have been keep up to date, and I have asked lots and lots of questions concerning the car, warranty, servicing etc. and Lee has been on top of the situation and kept me informed and answered all my questions put to him.

The service I have received has been impeccable. My old car insurance ran out March 1st and we were given a courtesy car from yourselves until ours arrived. More than we expected. In reflection it is not just Lee but Barry who has also had an input into our situation as I assume being Lee's manager he is responsible for the decisions and agreed the price with Lee I paid for the car also made the decision that we could have a courtesy car on loan. So a thank you is due to the both Lee and Barry. I could have purchased the exact same car from another supplier for £ 400 cheaper but the reason I did not, was down to the commitment from Lee and also your company being the local Skoda main dealer to me. I am a member of a Skoda Forum website with lots of members on various topics and you will find a link below on Griffin Mill Garage.

http://www.briskoda.net/forums/forum/54-skoda-dealer-reviews-wales/

For the record I am Skodaman0164 and you can see the posts I have made and other customers concerning Griffin Mill's service past and present. I will continue to endorse your company with positive feedback over the next few years regarding the service I receive from your company whether the feedback is positive or negative in respect of my cars maintenance and the service I receive, but I have no doubt in my mind that it will be all positive from my current experience of Griffin Mill. Another possible thing to keep us customers informed on the status of the car, again on the forum was that another Skoda dealer is offering a service for tracking your car directly with the SLI number.

I was given my SLI number by Barry and Lee but it did not work for us. As I later read on the forum that only authorised customers from that Skoda retailer would work. I think if your company could provide this service for your customers it would take pressure off your sales team as us the customer love to know, day by day hour by hour where our car is. Just a though from me being a customer. Finally I am a self-employed sole trader responsible for the maintenance of commercial and domestic properties and deal with lots of people on a daily basis. I provide them with my services in maintaining the buildings and fully appreciate Lee' s hard work he has done for me personally, as I treat all my customers as Lee has treated me in a friendly but professional manner.

I hope you don't mind me contacting you but feel I had to relay my personal feedback on the treatment that I have received from your company.

Kind regards,

Sean Russell

... read more Sean Russell

Dear Mr Griffin, With reference to our conversation on Saturday 24'" March may I first take this opportunity to thank you for the wine & champagne which was greatly appreciated. When we spoke my daughter was taking delivery of a Fiat 500 Twinair Plus and you inquired if we were satisfied with the service we had received. This is the second car my daughter has purchased in the last two years and the standard of customer service from the Fiat department has been excellent throughout, however I would like to give a special thanks to your salesman Brett Watts who is an asset to your company. This culminated in him selling a third car to our family, a Fiat Panda for myself that same weekend. Please pass my comments to the team and long may they keep up the good work. Yours faithfully, Lyn Turner

... read more Lyn Turner

Hi Anthony Griffin and Mike Johnson. Yesterday I took delivery of my bright yellow Nissan Juke, which I am delighted with.

More than being impressed with the quality of the car, the customer service I received was simply incredible! Having worked in customer service for a multinational company I really appreciate good customer service and know the success of a company is down to quality products and quality service.

Nothing was a problem for Lee Hanney! When replacing my car a deciding factor was being able to have the demo model over night (I never feel you can gauge a cars performance in a 20 minute spin) and whilst other garages could not or would not offer this extended test drive, this was not a problem for Lee.

There was also an issue with my settlement from a crash and I found Lee to again be incredibly helpful and patient.

I was so impressed by the service from Lee that I recommended him to my Father in law, who was equally impressed and bought a brand new Nissan Micra immediately.

Lee made a very stressful experience both simple and enjoyable. The number of 'pushy' 'loud' salesman who tried to get me interested could learn a lot about customer service from your garage and your employees.

Thanks again,

David Weatherall

... read more David Weatherall, The customer service I received was simply incredible!

Dear Mr Griffin, Just emailing you to say how we bought a new Skoda Fabia SE Estate in November and have been delighted with it. The service we received from Ben was excellent from his friendly, pleasant manner to his professionalism and knowledge of the product he was selling us. Right from the first meeting and subsequent ordering of the car, he kept us in touch with regular phone calls, we never had to chase him as we've had to do with previous dealers, and he was always responsive and helpful. Then on the delivery day he was very patient and thorough with the details and working of the car. This is our first experience of Skoda and as a result we have recommended many friends to pay you a visit to experience the same level of support and expertise that we received from you and in particular from Ben. You have an excellent member of staff here and hope that he is suitably recognised for this, as we were very grateful to him - from start to finish. Kind regards M. Thompson,

... read more M. Thompson, Vale of Glamorgan