For the attention of Roger, Workshop Manager, and others who dealt with my recent repair. I'd just like to place on record my thanks for the way you dealt with my auto gearbox repair on my Renault Scenic. I e-mailed the following to Renault Customer Service today, with a brief but sincere credit for Griffin Mill. I would like to thank your staff, particularly Simon Cudner, who dealt so professionally and responsibly with my recent complaint about an auto gearbox failure on my Renault Scenic. Your efforts, combined with the excellent service agent, Griffin Mill Garages, Pontypridd, converted me from a most unhappy customer to a satisfied customer.