Website Privacy and Legal Information
Griffin Mill has made every effort to ensure the accuracy of the information contained in this site.
Whilst every effort is made to produce up to date products and specifications,
this site should not be regarded as an infallible guide to our vehicles
products and services, nor does it constitute an offer for the sale of
any particular vehicle.
All rights, including copyright and database right, in the website and
its contents, are owned by or licensed to Griffin Mill, or otherwise used
by Griffin Mill as permitted by applicable law or the copyright holder.
You may not copy, reproduce, republish, download, post, broadcast or transmit
any text, images, graphic, logo, button, icon, image and their selection
and arrangement thereof, and any underlying source code and software,
for any commercial or public purpose without prior written permission
from Griffin Mill or the copyright holder.
You may not adapt, alter or create any of the material or information
in this site or use it for any other purpose other than for your personal
non-commercial use. You agree to use this site only for lawful purposes.
Griffin Mill reserves the right to use for its own purposes any material
submitted to the site, including text and images, either on the site or
in any other form, including for publicity purposes. Griffin Mill reserves
the right to monitor submissions to the site and to edit or reject any
We try to ensure that information on our site is accurate, complete and
up-to-date. In using this site, however, you agree to be bound by the
Terms & Conditions, which take effect on the date when you first use
Without prejudice to your statutory rights, the site and all information,
text, names, images, pictures, logos, links and icons and other materials
(without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis
without representation warranty or endorsement, express or implied. In
particular, we do not warrant or represent the accuracy or completeness
of information provided on this site nor do we guarantee that use of this
site will be uninterrupted or error-free, or that the site and its servers
are free of computer viruses or bugs.
In no event will Griffin Mill be liable to any person for any damage or
loss that may arise from the use of any information contained in our site
or products displayed on our site, including, without limitation, indirect
or consequential damages, or any damages whatsoever arising from use or
loss of use, data, or profits, whether in action of contract, negligence
or other tortious action, arising out of or in connection with the use
of the site.
Notwithstanding anything else in these Terms & Conditions, we will
not be liable for claims relating to the functionality or availability
of this site.
All names, images, logos identifying Griffin Mill are proprietary marks
of Griffin Mill. All third party brand, product, service and company names
contained on this site are the trademarks, service marks and trade names
of their respective holders. Griffin Mill does not give permission for
their use by any person other than the holders. Any such use may constitute
an infringement of the holders' rights.
Griffin Mill does not represent, warrant, endorse or hold esponsibility
over any external sites that may be linked to and from this site. Any
external site that you visit by clicking through a link on this site
is outside the control of Griffin Mill and you visit entirely at your
The software downloads from this site have been thoroughly scanned and
tested at all stages of production, but - as with all new software - we
still recommend that you run a virus checker before use. We also recommend
that you have an up-to-date backup of your hard disk before using the
software. Griffin Mill cannot accept responsibility for any disruption,
damage and/or loss of data on your data or computer system that may occur
while using the software. Consult your network administrator before installing
any software on a networked computer.
Aggregated Site Usage Statistics
Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.
Essential Site Features
Cookies may be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing you to compare different cars in stock and complete enquiry forms quickly.
Complimentary Site Features
If you don't want this site to place Cookies on your device you can disable these using your Internet Browser settings.
These Terms & Conditions shall be governed by and construed in accordance
with the laws of England and Wales. Disputes arising here shall be exclusively
subject to the jurisdiction of the courts of England and Wales.
If any of these Terms should be determined to be illegal, invalid or
otherwise unenforceable by reason of the laws of any state or country
in which these Terms are intended to be effective, it shall be severed
shall remain in full force and continue to be binding and enforceable.
Griffin Mill reserves the right to change any of its terms and conditions
at any time by posting changes online.
If you do not accept these Terms in full, you must stop using this website
Registered in Wales | Company no. 0708095 | Registered office: Upper Boat, Pontypridd, South Wales CF37 5YE
Base Camp Tel: 01443 531077 | Summit Tel: 01443 531078 | Fax: 01443 842 584 | E-mail: email@example.com
Griffin Mill Garages Limited is Authorised and regulated by the Financial Conduct Authority for insurance mediation and credit broking activities. Our Firm Reference number is 487403. You can check this on the Financial Services Register by visiting the FCA’s website, https://register.fca.org.uk or by contacting the FCA on 0800 111 6768.
This policy applies to the processing of customer personal data by the Griffin Mill (referred to as "Griffin Mill"or "we").
The purpose of this policy is to provide our current, former and potential customers (jointly referred to as "customers" or you) with a general understanding of:
- The circumstances under which we collect and process your personal data;
- The types of personal data we collect;
- The reasons for collecting your personal data; and
- How we handle your personal data.
The processing of your personal data forms an important part of our provision of products and services to you. We appreciate the trust you place in us when providing us with your personal data, and consider your privacy an essential part of the services we offer.
In order to safeguard your personal data while increasing the customer value and offering enhanced and safer driving experiences, we adhere to the following five general principles.
3. Freedom of Choice
Your personal data belongs to you. We strive not to make any assumptions regarding your privacy preferences and aim to design our services so that you can choose whether to share your personal data with us.
4. Balance of Interests
Where the processing of your personal data is necessary for the pursuit of a legitimate interest, and where this interest outweighs the need to protect your privacy, we may process certain personal data without obtaining your express consent. For more information, see the "Consent" section below.
We will assess whether such a legitimate interest exists based on the potential benefits to (including the safety of) our customers and the general public.
Griffin Mill endeavours to only process customer personal data that is adequate, relevant and not excessive in relation to the purpose for which it has been collected.
We aim to anonymize your personal data when a function or service can be achieved with anonymized data. If we combine anonymized or non-personal data with your personal data, it will be treated as personal data for as long as it remains combined.
On request, Griffin Mill will provide customers with further information regarding our processing of your personal data, which may include excerpts from internal directives and guidelines.
7. Legal Compliance
It is Griffin Mill’s policy to comply with the applicable laws, rules and regulations governing privacy and data protection in each and every country where we operate. Where necessary, we will adjust our processing of your personal data as described in this policy to ensure legal compliance.
8. Helpful Definitions
The following terms, used throughout this policy, have the meanings set out in EU Directive 95/46/EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data. Accordingly:
"Data controller" means the natural or legal person, public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data;
"Data processor" means a natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller;
"Personal data" means any information relating to an identified or identifiable natural person ('data subject'); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity;
"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction; and
"Sensitive personal data" means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, and the processing of data concerning health or sex life.
9. Data Collection
You may provide us with information about you or your vehicle when utilising Griffin Mill’s services in or outside a vehicle or in other contacts with Griffin Mill, for example through our websites or customer centres (in this context, please note that phone calls may be recorded for quality assurance purposes). We may also obtain such data from our authorised dealers and repairers and other third parties. Such data ("Customer-provided personal data") may include:
Information about certain Vehicle-recorded data is also included in the owner’s manual.
We are particularly careful and apply additional measures if and when collecting and processing sensitive personal data, as required by applicable law. To the extent personal identification numbers and credit card numbers are stored by Griffin Mill, such information is also considered sensitive. For avoidance of doubt, it is noted that applicable law may require other kind of data to likewise be treated as sensitive personal data. Applicable law may also limit the possibility to process location data in certain countries.
- Your contact information (name, address, telephone number, email address, etc.);
- Demographic information (age, marital status, household composition, etc.);
- Vehicle information (vehicle identification number (VIN), model, date of purchase, service history, etc.);
- Location data generated by your activities (navigation assistance, search queries, location sharing, etc.); and
- Data pertaining to your purchase and use of our products and services (customer preferences and settings, purchase history, etc.).
- Your vehicle will also automatically collect data relating to the vehicle and its surroundings, primarily of a technical nature and not directly related to you as a person. Such data ("Vehicle-recorded data") is typically connected to the vehicle identification number (VIN) of the vehicle and may therefore be traceable to you. Vehicle-recorded data may include:
- Safety information (whether airbags or belt tensioners have been triggered, whether the doors and windows are locked or open, etc.);
- System functionality status (of the engine, throttle, steering, and brakes, etc.);
- Driving data (vehicle speed, brake and accelerator pedal use, steering wheel movement, etc.);
- Location data (the position of the vehicle in case of an accident, etc.); and
- Surroundings data (temperature outside the vehicle, images, etc.).
Where reasonably practical or as required by applicable law, we will, in collecting or registering your personal data, provide you with (i) specific information as to the purposes of the processing of your personal data, (ii) the identity of the data controller, (iii) the identities of any third parties to whom the data may be disclosed and (iv) other information which may be necessary to ensure that you are able to safeguard your rights.
Where reasonably practical or as required by applicable law, we will obtain your consent prior to collecting or using your personal data. The request for your consent will be clear and provide you with a reasonable basis with which to make your decision. Your consent could always be revoked, for example by terminating a particular service or contacting Griffin Mill at the address indicated in the "Information and Access" section below.
The collection and use of Vehicle-recorded data may be necessary in order for (i) technicians to diagnose and rectify faults in vehicles during the service and maintenance of vehicles, (ii) managing Griffin Mill’s warranty undertakings and (iii) fulfilment of legal requirements.
When collecting or using Vehicle-recorded data for these purposes, and for similar legitimate interests pursued by Griffin Mill we will generally not seek your consent unless this is deemed necessary in the individual case or required by applicable law.
12. Third Party Applications
You may be able to access applications and other services connected to a vehicle but provided by a third party, which, for example, may require transfer of location data and other Vehicle-recorded data to the third party. Griffin Mill not responsible for the collection or use of personal data in third party applications or services, and recommends that you carefully review the applicable terms and conditions of (and any privacy statement related to) such applications or services prior to use. If you have questions concerning a certain third party’s use of your personal data, please contact the third party directly. Griffin Mill will however carry out necessary due diligence when taking out contracts with third parties to ensure to the best of our ability that they comply with data protection law.
Full details of all third parties can be found in the Griffin Mill Data Inventory published on our website.
13. Data Use
The personal data which Griffin Mill collects about you and the vehicle will be used:
For product development purposes, for example to improve vehicle performance, quality and safety;
To evaluate and improve our offering to and communication with customers; and
To comply with legal requirements.
For most processing acts, you are able to opt out of our use of your personal data by updating your preferences, terminating a particular service, revoking your consent to the processing by contacting Griffin Mill the address indicated in the "Information and Access" section below or as otherwise instructed by us. However, and unless otherwise follows from applicable law, you may generally not opt out of the processing of your personal data:
- To provide you with products and services, including to verify your eligibility for certain purchases and services as well as to offer you enhanced offers and experiences;
- To inform you of updates to, or changes in, our products and services, including but not limited to changes to our terms and conditions and policies;
- To inform you of new products, services and events;
- To provide vehicle support and services (warranty service, recall information, etc.);
- In relation to certain acts of collection and further processing of your Vehicle-recorded data (see the "Consent" section above);
- Which we perform in order to send you important notices, such as changes to our terms and conditions and policies or in case of product recalls; and
- Which we perform in order to comply with our legal obligations.
We will only retain your personal data for as long as it is necessary to fulfil the purposes outlined in this policy or the purposes of which you have otherwise been informed.
This means that once you have consented to our processing of your personal data, we will retain your data in accordance with the consent given and/or until you revoke your consent. If you have revoked your consent, we may nevertheless retain certain personal data for the period required in order for us to meet our legal obligations and defend ourselves in legal disputes. If we have not obtained your consent to the processing, the data will only be retained for as long as such a period of time as permitted by law.
Full details of retention periods for specific records can be found in the Griffin Mill Data Inventory published on our website.
15. Data Quality
Where we process your personal data, we strive to ensure that it is accurate and up-to-date. We will seek to erase or rectify personal data that is inaccurate or incomplete. For more information regarding your right to ensure the accuracy of your personal data held by us, please see the "Information and Access" section below.
16. Information and Access
As stated in the "Notice" section above, we may provide you with specific information concerning our processing of your personal data when collecting or registering such data.
Once per year you have the right to request, and receive free of charge, information on (i) what personal data relating to you we process, (ii) where the personal data is collected, (iii) the purpose of the processing, and (iv),with which recipients or categories of recipients the personal data is shared. Requests for such information must be made in writing and be personally signed by you, and include information on name, address and, preferably, your e-mail address. You also have the right to request that we rectify any incorrect information we hold for you, the right to request that we erase data held on you (please note exemptions may apply under the GDPR or for legal purposes), the right to data portability and the right to restrict the processing of your information. Requests should be sent to: Data Protection Officer, Griffin Mill, Upper Boat, Pontypridd, CF37 5YE.
Your requests will be dealt with in a prompt and proper manner. Requests to delete personal data will be subject to any applicable legal requirements. Where the applicable law provides for an administrative fee for complying with such a request, such a fee may be charged by Griffin Mill.
Griffin Mill strives to implement appropriate technical and organisational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorised disclosure or access and any other unlawful forms of processing. We aim to ensure that the level of security and the measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data.
18. Data Processing on our Behalf
We restrict access to your personal data to Griffin Mill Employees and suppliers who need to use the information in order to process it on our behalf, and who are contractually required to keep your personal data secure and confidential. We aim to choose the option for data processing services that best safeguards the integrity of your personal data towards any third party.
We will not sell or trade your personal data with third parties unless we have your consent to do so.
We will not share your personal data with third parties for their marketing purposes, unless we have received your consent for such disclosures. If you have provided such consent, but wish to stop receiving marketing materials from a third party, please contact that third party directly.
We may provide you with information regarding new products, services, events or similar marketing activities. If you wish to unsubscribe to a particular e-mail newsletter or similar communication, please follow the instructions in the relevant communication. You may contact Griffin Mill to change previously submitted preferences.